+65 6822 2212 +65 6745 3018 Enquiries@ABC.edu.sg
Florical Goh Chin Chin
Member (Academic and Examination Board)
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Education
  • Master Degree in Business Administration, Monash University
  • Bachelor of Arts, National University of Singapore
Professional Qualifications
  • ACTA Certified ( Track A & B), WDA Singapore
  • NSRS Supervising Assessor, PSB Singapore
  • NSRS Assessor, PSB Singapore
  • Cleaning Operators Proficiency Certificate, BICS
  • 8 Modules of National Skills Recognition System (NSRS)
  • WSQ Certificate in Environmental Cleaning
  • Diploma in Adult Continuing Education(DACE), Apr 2014
Work Experience
Remiser, UOB Finance 7 Years
Training Consultant for Training Masters Workforce Institute PL 10 Years
Training Consultant for NTUC Learning Hub 2 Years
Training & Development Manager, Training Masters Workforce Institute PL 2 Years
Quality Assurance & Curriculum Development Director 3 Years

Developed 31 WSQ Environmental Cleaning Training Programmes


Certificate Level:
  • Demonstrate Understanding of the Local Cleaning Industry Environment
  • Perform Basic Cleaning of Hard Floor Surfaces
  • Comply with Workplace Safety and Health Policies and Procedures
  • Provide Quality Services
  • Perform Basic Cleaning of Washrooms
  • Perform Basic Cleaning of Carpets
  • Clean Furniture and Furnishings
  • Perform Cleaning of Public Residential Estate(Manual)
  • Clean Vertical Surfaces, Glass and Ceiling
  • Clean Food Shops
  • Dispose Refuse in Public Residential Estate
  • Perform Manual Cleaning of Escalator, Travelator and Lift Surfaces
  • Provide Quality Services_ Assessment Only Pathway
  • Comply with Workplace Safety and Health Policies and Procedures_ Assessment Only Pathway
  • Provide Quality Services_ Assessment Only Pathway_Public Services
  • Demonstrate Understanding of the Local Cleaning Industry Environment_ Assessment Only Pathway
  • Perform Basic Cleaning of Hard Floor Surfaces_ Assessment Only Pathway

Higher Certificate Level:
  • Provide On-The Job Training
  • Schedule and Supervise Cleaning Services
  • Perform Advanced Cleaning of Hard Floor Surfaces
  • Perform Advanced Cleaning of Washrooms
  • Perform Advanced Cleaning of Carpets and Upholstery

Advanced Certificate Level:
  • Demonstrate and Apply Understanding of Cleaning Chemicals
  • Manage Inventory
  • Maintain Workplace Safety And Health Policies and Procedures
  • Demonstrate and Apply Understanding of Cleaning Methods and Processes
  • Supervise Service Operations
  • Implement Continuous Improvements in Service Delivery Within Cleaning Industry
  • Conduct Interview and Making Hiring Decision
  • Implement Maintenance of Cleaning Tools and Equipment
  • Establish Relationship for Customer Confidence
Personal Experience
Industries:
  • Environmental Cleaning
  • Education
  • Finance

Business Skills:
  • Curriculum & Course Development
  • Leadership Development
  • Training Needs Analysis
  • Skills Training and Coaching
  • Training & Assessment
  • Finance & Accounting
  • Business Planning & Budgeting
  • Investment Management
Sample Client List
  • ATL Maintenance
  • Lian Cheng Contracting
  • ISS Facility Services Private Limited
  • UE Managed Solutions
  • Kleenplus Services
  • Toh Kim Bock C-E Contractors
  • Kim Bock Contractor
  • EngLeng Contractors